A gas fireplace is one of the most convenient and attractive ways to add warmth to your home. But when something goes wrong, it can quickly turn from a source of comfort into a source of frustration. Whether it refuses to light, isn’t putting out much heat, or has a strange smell, knowing how to troubleshoot common gas fireplace issues – and when to call a professional – can make all the difference.
Why Won’t My Gas Fireplace Turn On?
One of the most common complaints from homeowners is that their gas fireplace won’t turn on at all. This issue can stem from a few different causes:
- Check the power and settings. First, confirm that your fireplace has power (if it’s electric-start), that the remote or wall switch is functioning, and that the thermostat is set correctly. If your unit has a battery backup or remote, replacing the batteries might help.
- Ensure the gas valve is open. This is easy to overlook but essential—your fireplace won’t start if there’s no gas flow.
- Inspect the pilot light. If your fireplace uses a standing pilot, check to see if it’s lit. If not, this could be why the main burner isn’t engaging.

What should I do if my pilot light turns on, but doesn’t stay lit?
A pilot light that won’t stay lit usually points to a problem with the thermocouple or thermopile – components that sense heat from the flame and tell the gas valve to stay open. Over time, these parts can become dirty or worn out, making them unreliable. Cleaning the tip of the thermocouple or replacing it can often fix the issue. If you’re unsure how to do this, it’s best to call a professional technician for fireplace repairs.
Why Is My Gas Fireplace Clicking…But Not Igniting?
That clicking sound means your igniter is trying to start the flame…but failing. A few potential reasons include:
- Dirty burners or pilot assembly. Soot, dust, or spider webs can block gas flow or the spark needed for ignition.
- Low gas pressure or supply issues. A disruption in the gas supply could prevent the fireplace from lighting.
- Worn-out igniter. If your fireplace is older, the igniter may need replacement.
A certified technician can clean the components and test the igniter to get things working again safely.
Why Is My Gas Fireplace Not Producing Enough Heat?
If your fireplace is running but not keeping your space warm, there’s a good chance that the fireplace or stove you bought isn’t designed to heat the area you’re heating – in other words, it’s too small. Check your model’s BTU rating to understand its heating capacity.
That not the issue? Then, it could be that your burners are clogged or dirty, you’re experiencing draft issues, or the flame setting is too low. Or you may just be due for a professional cleaning or service check.
Why Does My Gas Fireplace Smell Like Gas When I Turn It On?
Smelling gas when you turn on your fireplace can be alarming—and sometimes it should be.
- Mild gas smell during startup: A faint gas odor right when you start the fireplace may be normal. It often happens when gas is briefly released before ignition.
- Persistent gas smell: If the smell lingers, is strong, or happens when the fireplace is off, shut it down immediately and contact a professional or your gas provider. This could signal a leak, which is a serious safety issue.
Is it normal for my gas fireplace to have a slight burning smell?
Yes – a light burning smell is often normal, especially during the first few uses of the season. This is usually just dust that has settled on the unit burning off. However, if the smell is strong, chemical-like, or doesn’t go away after a few uses, it’s worth having the fireplace inspected. It could indicate dirty components or issues with the ventilation system.
How Often Should I Clean My Gas Fireplace? Do I Need to Have My Gas Fireplace Inspected Annually?
Just because gas fireplaces burn cleanly doesn’t mean they’re maintenance-free. In fact, routine cleaning and inspection services are essential for boosted performance, safety, and efficiency.
You should have your gas fireplace inspected and serviced at least once a year. Regular servicing tasks include wiping down the glass, removing any dust/debris buildup, vacuuming vent openings, and checking the logs for proper placement
The professional will also test all safety controls, inspect the gas lines and connections, clean and adjust the burners, check the pilot assembly and ignition systems, and ensure the ventilation system is clear.
Remember – a proactive approach can help catch minor issues before they turn into costly repairs.
For Gas Fireplace Service Near Memphis, Trust Us
Gas fireplaces offer reliable, low-maintenance comfort, but they still need a little attention now and then. If your fireplace isn’t turning on, isn’t putting out enough heat, or has an unusual smell, don’t ignore it – some problems are easy to fix, while others need a trained eye.
Regular cleaning and professional inspections are the best way to extend the life of your unit, maintain its performance, and ensure your family’s safety.
If you’re experiencing issues with your gas fireplace or just want to get ahead of problems before they start, don’t hesitate to reach out to our team. We’ve got your back.